Casagrande joins U.S. State Department

Caroline Casagrande

Former Assemblywoman Caroline Casagrande has taken a job in the United States State Department as a special advisor to Assistant Secretary of State for Educational and Cultural Affairs Marie Royce.

As mandated by the Mutual Educational and Cultural Exchange Act of 1961, the U.S. Department of State’s Bureau of Educational and Cultural Affairs (ECA) works to build friendly, peaceful relations between the people of the United States and the people of other countries through academic, cultural, sports, and professional exchanges, as well as public -private partnerships, according to the bureau’s website. Read the rest of this entry »

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U.S. State Dept. officials tour County Connection

County office is participating in national pilot program

Freeholder John Curley, County Clerk M. Claire French, U.S. Passport Chief Brenda Sprague, Freeholder Director Lillian Burry and Freeholder Tom Arnone at the County Connection in Neptune, August 28, 2014

NEPTUNE, NJ – Chief of the U.S. State Department’s Passport Office, Brenda Sprague, toured the Monmouth County Connection yesterday with County Clerk M. Claire French and the Board of Chosen Freeholders.

“It is an honor for the Monmouth County Connection to be recognized by the U.S. Department of State as a Leading Acceptance facility and chosen to participate in a national pilot program studying customer service,” said Freeholder Director Lillian G. Burry. “The Connection’s enhanced services include extended hours, photo services and walk-in availabilities, which provide the American traveling public with a more convenient, seamless passport application process.”

In April 2014, the U.S. Department of State designated the County Connection as a Leading Acceptance Facility. As a result of this honor, the Monmouth County Connection has been chosen to participate in a customer service-oriented pilot program to help the Department of State better understand customer preferences. Only eight passport acceptance facilities, out of 8,500, were chosen to participate.

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